This policy explains how GB Maintenance Property Services Ltd (“we”, “us”) uses the personal information you give us through this website. We are the data controller for this information.
What we collect
When you request a quote or send us an enquiry, we collect the information you choose to provide, which may include:
- your name, email address and phone number;
- the property type and postcode, the service you need and your preferred timescale;
- a description of the work and any additional information you add;
- any photos you upload.
Please avoid including other people's personal information, or identifying details in photos, unless it's needed for your enquiry.
How we use it
We use this information only to respond to your enquiry, prepare a quotation and, if you go ahead, arrange and carry out the work. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries. We do not sell your information or use it for marketing without your separate consent.
Who we share it with
We use trusted service providers to run this website and deliver your enquiry to us by email:
- Resend — email delivery of form submissions;
- Vercel — website hosting;
- our email provider — where our enquiries inbox is held.
Some of these providers may process data outside the UK; where they do, appropriate safeguards are in place.
How long we keep it
We keep enquiries only for as long as we need them to respond and follow up, then delete them. If you become a customer, we keep records for as long as needed for the work and for our legal and accounting obligations.
Your rights
You can ask to access, correct or delete your information, or object to how we use it. Email info@gbmaintenance.uk. If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Contact
Questions about this policy: info@gbmaintenance.uk.